Privacy Policy
Last Updated: January 28, 2025
Cedrixo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cedrixo.com and use our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
• Register for an account
• Enroll in courses or masterclasses
• Subscribe to our newsletter
• Contact us through forms or email
• Participate in surveys or promotions
• Process payments
This information may include your name, email address, mailing address, phone number, payment information, and any other information you choose to provide.
1.2 Automatically Collected Information
When you access our website, we may automatically collect certain information about your device and usage patterns, including:
• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Click patterns and navigation paths
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected information for various purposes, including:
• Providing and maintaining our services
• Processing your transactions and managing your account
• Delivering course content and educational materials
• Communicating with you about updates, promotions, and services
• Responding to your inquiries and support requests
• Improving our website and services
• Analyzing usage patterns and trends
• Preventing fraud and ensuring security
• Complying with legal obligations
• Personalizing your experience and content recommendations
3. How We Share Your Information
We may share your information in the following circumstances:
3.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
3.2 Business Transfers
If we are involved in a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.
3.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
3.4 Protection of Rights
We may disclose information when we believe it is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to government requests.
3.5 With Your Consent
We may share your information for any other purpose with your explicit consent.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication procedures
• Secure payment processing systems
• Employee training on data protection
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
6.1 Access and Portability
You have the right to request access to the personal information we hold about you and to receive it in a portable format.
6.2 Correction
You have the right to request correction of inaccurate or incomplete personal information.
6.3 Deletion
You have the right to request deletion of your personal information, subject to certain exceptions.
6.4 Restriction and Objection
You have the right to restrict or object to our processing of your personal information in certain circumstances.
6.5 Withdraw Consent
Where we rely on your consent to process your information, you have the right to withdraw that consent at any time.
6.6 Opt-Out of Marketing
You can opt out of receiving promotional communications by following the unsubscribe instructions in those messages or by contacting us directly.
To exercise any of these rights, please contact us at info@cedrixo.com.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those of your country. We take appropriate measures to ensure that your information receives adequate protection wherever it is processed.
8. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.
9. Third-Party Links and Services
Our website may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Cedrixo
104 Rue Principale
Lamarche, QC G0W 1X0
Canada
Email: info@cedrixo.com
Phone: +1 514-841-7600
12. Cookies Policy
12.1 What Are Cookies
Cookies are small text files placed on your device when you visit our website. They help us recognize your device and store information about your preferences or past actions.
12.2 Types of Cookies We Use
Essential Cookies: Required for the website to function properly, including authentication and security features.
Performance Cookies: Collect information about how visitors use our website, helping us improve functionality and user experience.
Functional Cookies: Remember your preferences and choices to provide enhanced features.
Marketing Cookies: Track your activity across websites to deliver relevant advertisements and measure campaign effectiveness.
12.3 Managing Cookies
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may impact the functionality of our website.
13. Data Processing Activities
We process your personal information for the following specific activities:
• Account management and authentication
• Course enrollment and progress tracking
• Payment processing and billing
• Customer support and communication
• Content delivery and streaming
• Analytics and performance monitoring
• Marketing and promotional activities
• Security and fraud prevention
• Legal compliance and dispute resolution
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.